Virgo Gems Shipping Policy
Last updated August 21, 2020
Thanks for purchasing with us! At Virgo Gems, we ship all orders out within 3-5 days of placement, using USPS as our preferred provider. All orders include $50 Insurance, with additional insurance available upon request during product check out. Priority Mail typically ships between 3-7 days domestically, with international orders typically arriving within 14 days.
Due to Covid-19, some intermittent delays happen, though we have not lost a package yet. All orders are provided with a tracking number, emailed directly to you once we have shipped your package. Please keep in mind that once we have shipped the package, we have the exact same information that you do about your order based on the tracking number and cannot obtain additional information regarding your shipping time. If you would like expedited shipping, please contact us and we will add to your order at an additional cost.